Capita extends ICT support services to Northern Ireland schools


Category: Education

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Capita Managed IT Solutions has been appointed to provide additional support services to schools across Northern Ireland, in a competitive contract awarded by the Education Authority (EA).

The new contract with a value of almost £500,000 over 3 years will see Capita provide additional technical support to schools outside of the core C2k service it is already delivering.   The new contract will see Capita provide scheduled technical support engineers to schools, providing frontline support services such as assistance with IT projects, hardware management and end user training. The range of services will be delivered by Capita’s experienced technical staff who already work closely with all 1,100 schools in Northern Ireland.   John Collings, EA Director of Education, said: “Capita has a tremendous amount of experience delivering vital technical support and infrastructure services across Northern Ireland’s education estate. This new contract will extend that relationship, leveraging Capita’s great technical expertise and education specialism to deliver cost effective support for non-core IT services in schools.”  

Ed Brown, managing director of Capita Managed IT Solutions, said: “Capita has delivered services and support to NI schools for over 15 years. Our engineers are in schools on a daily basis and the new EA contract enables schools to receive additional support from those that know the C2k network and infrastructure best. We are delighted to be awarded the contract and look forward to supporting NI schools with additional IT projects and assistance where they need it.”

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