Capita College - delivering free certified training to Northern Ireland School Technicians
Capita Managed IT Solutions and C2k hosted Capita College, a free certified training programme, designed specifically for Northern Ireland school technicians for a consecutive year. Over the summer months, more than 80 school technicians benefited from the programme, developed to increase their knowledge of and proficiency in managing the educational ICT service in their school.
The course was delivered by Capita’s education technology specialists and offered a blended learning approach from face-to-face group training sessions to access to online reading and web tutorials, all certified through Capita’s Learning and Development division. The training covered a breadth of areas, all of which are key interest areas for school technicians and relate to the core ICT service delivered by Capita. Syllabus topics ranged from an update on new services and a refresher on the C2k network to Wireless best practice tips, Desktop and Mail Management, the Network & Operations Centre practices and guidance on using the Computer Programming Environment.
Darragh McCrickard from Hunterhouse College who participated in the training said, “The training course was excellent and very informative, the mixture of training materials helped my understanding of the topics and I have gained a lot of new information and skills to take back and apply in school”
The second year of Capita College builds on the success from the 2016 programme and further enhances the knowledge base and expertise of Northern Ireland’s school ICT technicians, supporting the high quality and consistency of technology services in schools. In turn, this will directly contribute to an improved teaching and learning environment for pupils and teachers across the region – as well as ensuring that the C2k and Capita service desk support is available and effective for more complex challenges.
Capita College is a free programme offered to all NI Post-Primary, SEN and EOTAS school technicians. The course was completed by technicians in August 2017, in time to apply their refreshed knowledge and new skills in the new academic year. On completion of the training, the technicians receive a ‘digital badge’ enabling them to certify their achievement.
Ed Brown, managing director of Capita Managed IT Solutions, said: “Capita is delighted to offer this programme for a second year. We are committed to ensuring that schools in Northern Ireland have continual access to information and knowledge that supports school technicians to develop and enhance the ICT service in schools. It’s a very worthwhile programme with the real benefit of the training highlighted by the fact the technicians can immediately use what they have learnt to support teachers and pupils in schools across Northern Ireland.”