Haringey 6th Form Centre

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Sector: Education

Services: Cloud Services

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Haringey 6Th Form College Case Study Capita Mits Article

About Haringey 6th Form Centre

Haringey 6th Form Centre is located in the Haringey area of Tottenham in North London.  Established in 2007 to provide education for 16-19 year olds, it converted to Academy status in 2013 and is now the only centre offering fulltime courses to 16-19 year olds in Haringey.  The centre delivers both academic and vocational courses on everything from business and law to dance, humanities and science. Educating approximately 800 students with 160 staff, the centre is spilt into zones to provide specialist facilities for each curriculum area, each zone with their own flexible study and learning resource area.

Background

Capita Managed IT Solutions has worked with the centre as its IT partner since 2012, delivering IT infrastructure support and improvement projects.

In September 2014, Capita completed an IT infrastructure audit to identify issues with the Centre’s email provision. The audit identified a lack of mailbox space for users. The centre was using a local virtual exchange server with approximately 1,000 mailboxes running on Exchange 2010. The low mailbox space meant users were having to carry out a great deal of manual mailbox management to stay within their quotas, and archive important emails they wanted to keep.

The Solution

In order to overcome the mailbox size restrictions and offer the college a solution with more functionality and educational benefit, Capita recommended a move to Microsoft Office 365. Office 365 is a cloud-based system offering greater collaboration tools for students and teachers, as well as more control and flexibility for school IT staff to keep data secure.

The solution included:

  •   Email and calendar facilities with 50GB of storage per user and use of the college domain name.
  • OneDrive with unlimited personal storage per user. Available as cloud storage and mapped to the college network to easily share and edit files and documents.

Project Management

Capita managed every step of the Centre’s Office 365 migration process. The first objective was to synchronise the centre’s user accounts from their Active Directory to Office 365. To achieve this, a Dirsync Server was installed, which enabled the technical team to change user accounts in the Active Directory so specific credentials for Office 365 could be applied.

 A migration file with the full list of accounts was extracted from the Active Directory and the team proceeded with the migration process for onsite mailboxes, licensed users and testing of outlook clients.

The migration was completed over a weekend to ensure no disruption to the centres teaching staff and student learning. The migration, tests and post migration checks were all completed remotely by a technical specialist, with some configuration of users completed by the Capita on-site team.

Rob Thomas, Principal, Haringey 6th Form Centre: “Capita provided the technical expertise we needed to migrate to Office 365 for email and storage. The project was managed by the Capita team expertly, answering any questions I had and ensuring the project timescales were on track. Knowing the Capita team had it in hand, I could concentrate on my day to day job. The migration was completed with no issues over a weekend meaning no disruption to the learning environment at Haringey” 


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Support and Guidance

Capita technical staff were on-hand during go-live to support staff and students with their new Office 365 solution. The Capita team floor-walked, answering and assisting with any queries as they arose. Office 365 and One Drive guideline documents were also created and shared with the College staff and students, with step-by-step instructions, hints, and tips. The on-site Network Manager also has access to Capita’s learning portal, and the additional guidance supported him is assisting the College’s users.

Educational Outcomes

  • Students and staff now have access to a much greater range of educational collaboration tools.

  • Much faster communication between staff and students.

  • Greater storage for learning resources, coursework and project documents.

Rob Thomas, Principal, Haringey 6th Form Centre:

 “Moving to Office 365 has proven to be an excellent choice! We have a greater range of educational tools for staff and students, and we don’t need to worry about mailbox size. The advice and guidance from the Capita team ensured we made the right decision. Following migration, the Capita team went that extra step and were on-site to assist staff and students with the new email system, meaning any queries were answered and resolved instantly”

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