A day in the life of....John Dobson, Engineer Blog

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What do you do in CMITS? Which team do you work for in CMITS and what is your role?

I am the ‘Technical Team Lead’ & ‘Oracle Unix Support Engineer’ based at BAE Marine Systems Ltd in Barrow-in-Furness, England. I manage a team of four engineers and we are responsible for approximately 7,500 end users, along with several hundred physical servers. As well as managing the team, l also support the Oracle Unix Hardware estate.

 

What are some of the responsibilities of your job?/Describe your typical day

My responsibilities include administration of the team holidays/training/absences, mentoring of the team apprentice and junior engineer. Responsibilities also include liaising with the customer daily, it is a very reactive environment and although you may have planned your day, it can change rapidly. My day starts at 8am at which point l will check to see if anything occurred overnight, then it’s a matter of prioritising workloads for the day ahead.

 

Where have you worked prior to this profile?

Previously, I have worked as a Field Support Engineer for Sun Microsystems (now Oracle) as well as more recently as FSE for a small SME delivering ‘Windows’ based solutions across multiple hardware platforms.

 

What do you like most about working here?

My day is varied, due to the complexity and nature of what BAE do, along with the IT challenges, every day is different.


What according to you has been the greatest challenge for you?

The security around a facility which builds nuclear submarines poses many challenges beyond just being security cleared to work. I manage a Capita call logging system whilst maintaining and monitoring a BAE call logging system also, along with two email accounts at my desk, whilst ensuring these are kept synchronised and updated throughout the day.


What are your hobbies/interests outside of work?

I am a self-confessed golf nut (11 handicap), my wife can attest to this. I’ve always been into sport and have tried many of them: football, squash, running, swimming (both pool & open water) & cycling. I have completed the 3 highest peaks in the UK as well as the Yorkshire 3 peak challenge, along with many other trails. I aIso climbed Kilimanjaro in 2011 for my ‘special’ birthday.


Motto or personal mantra?

Treat others as you expect to be treated yourself, be positive and always do it with a smile.

 

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