Northgate Managed Services

Exactly as IT should be

Exactly as IT should be                                    

An IT partnership that really works for your business        

Whether you are a small business seeking an IT partner who can offer additional expertise and support or a large organisation requiring a complete IT managed service, Capita will tailor a service that best fits, offering the flexibility, scalability, capability and reliability your business needs.

We support over 400,000 IT users both in Ireland and across the UK.  Hundreds of customers already trust our managed services including the Department of Justice and Equality in Dublin where the organisation's IT infrastructure and 1800 staff are supported. Similarly, we also support Translink in Belfast and their 4,000 staff.

Organisations across a variety of sectors including commercial, energy and utilities, health and the public sector are benefiting from our specialist solutions and cloud services which help drive efficiencies for your business. We offer infrastructure services and solutions as well as an 'as a service' cloud platform.

Why us?

FLEXIBILITY - Ready to respond

  • Agile service with 24/7 customer support
  • From one-off projects to fully-managed ICT services
  • Vast resources mean fast responses
  • Tailored services to meet any requirements and budget

CAPABILITY - Set-up to succeed

  • Significant resource, expertise and significant experience
  • Proven track record of delivering ICT solutions to both large and small organisations
  • Efficient and reliable service delivery
  • Consistently excellent service levels
  • Access to leading edge technology

SCALABILITY - Made to measure

  • Completely customised to your business
  • Proven success with economies of scale
  • Future-proofed infrastructure supporting your growth

RELIABILITY - Tried and trusted

  • Near shore industry standard service desk (Republic of Ireland)
  • Local 'ITIL' based service desk (Northern Ireland)
  • Services underpinned by proven processess, management and systems
  • Trusted IT advisor, partner and provider

Call us today to find out how we can help make a difference to your business +44 (0) 28 9085 9085 for any ROI enquiries or 0844 346 0025 for NI or email

To find out more on our services and solutions for ROI, download our brochure here
To find our more on our services and solutions for NI, download our brochure here

Submit Details

Department of Justice and Equality John Kennedy, Head of ICT

We're delighted with the work Capita have completed to date with regards to the service desk, networking and storage; supported by an on-site technical team. This is a major success and a significant step forward for the Department overall. Capita's model for delivering this comprehensive service will provide the Department and other bodies a new, robust and scalable solution adhering to the principles of sharing and reuse as defined in the Public Service ICT Strategy.

Translink Paul McGrattan, IT Services Support Manager

Capita have supported Translink for over 15 years acting as a strategic IT partner in the provision of infrastructure and support services. Recent projects have included the design and relocation of a number of key facilities and the successful upgrade of a number of services vital to our organisation.