Northgate Managed Services

Delivering Transformation with Capita and EMC

As new technologies continue to emerge, IT remains a key enabler for the transformation of existing public services and the introduction of new ones. Organisations are being challenged to innovate and modernise but often with limited resources. At Capita Managed IT Solutions, we enable public sector organisations to focus on strategic and transformational initiatives that will take your organisation forward, improve efficiencies and citizen services.

If you're looking to.....
  • Reduce the cost of your IT procurement
  • Simplify complex, legacy infrastructure
  • Explore shared services with over government departments
  • Enable secure, flexible, mobile working
  • Transform and improve IT operations
  • Modernise your infrastructure and automate service delivery management
  • Transform from IT centric to citizen centric services
          ............................then we're here to help

Unlike many IT services organisations, we provide the complete end-to-end infrastructure services and solutions from server, storage, networking and security to connectivity and end user services. We are also specialist in scalable ICT managed services, underpinned by our industry leading service management capability and 'as a service' cloud and utility platforms.

What Capita and EMC enable together:

At Capita, we have extensive experience in deploying and supporting EMC technologies and delivering infrastructure solutions and managed services across the private and public sector. Our work with the Department of Justice and Equality in Dublin is providing the Department and other public bodies a new, robust and scalable solution encompassing storage, networking and service desk support. In education, we are delivering the first private cloud in Europe built on EMC technologies to over 350,000 students and teachers across 1,100 schools in Northern Ireland.

  • Efficiencies - reliable service delivery, significant resource, expertise and experience
  • Partnership - true partnerships that enable continuous transformation and improvement
  • Service Excellence - industry leading service management capabilities and resources to ensure excellence is delivered to your citizens
  • Mobility - truly mobile workforce providing anywhere, anytime, any device
  • Digitisation - digitisation of services enabling multi-channel and self service for your citizens and employees
  • Sharing - innovative shared services that flex around your requirements
  • Intelligence - making sense of your data, placing intelligence at the heart of any investment and service improvement
  • Flexibility - agile services with 24/7 suport, from one off projects to fully managed ICT services, tailored to meet any budget requirement.

Office of Government Procurement (OGP) Framework

Capita have been appointed on the OGP framework, one of three suppliers for the supply of storage and server equipment and services as well as a supplier for security software and associated reseller services.

Download Capita in the public sector info here

Contact us today to find out how we can help with your ICT strategy. Telephone +44 (0) 844 346 0025, email or download our brochure

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Belfast Health and Social Care Trust Cormac O'Brien, ICT Operations Manager

Capita have worked with each of the Health and Social Care Trusts in Northern Ireland for 30 years, providing infrastructure support contracts, service desk support and hardware refresh devices. In particular, the on-site IT service desk support carried out for the Belfast Trust provides us with peace of mind that first line fix queries are answered in an efficient manner, delivering positive results for those who use our services.

Derry City and Strabane District Council Paul Jackson, Digital Services Manager

We have been looking for the most cost effective way to improve our IT infrastructure, enhancing reliability and improving network speeds across the Council estate. Capita were successful after a competitive tender. The contract will help staff at the Council to deliver ever-more important services to residents across the area.