Northgate Managed Services

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Energy and Utilities

Our focus is working in partnership with energy and utilities clients to enable them to deliver an outstanding, responsive customer service experience.

Energy and Utilities Services

Capita Managed IT Solutions is a specialist ICT partner in the energy and utilities sector, managing large scale ICT contracts and supporting thousands of end users across Ireland and the UK for companies such as Viridian, Energia, NIE Networks, ESB, Severn Trent Water and the Consumer Council for Water.

We understand the complex challenges faced with energy and utilities sector and focus on working in partnership with you as a trusted advisor to deliver services and solutions which help overcome these challenges and provide opportunities for transformation.  Customer expectations must be balanced with rising energy costs, as well as regulatory and environmental pressures.  The energy and utilities sector requires flexibility in their IT solutions to scale up and down to suit circumstances, based on peak periods of customer demand.

Our IT services help you do just this, services include full and partial managed service, network and applications, hosted datacentre services, disaster recovery and service desk provision.  We have the ability to provide you with the means to deliver better services to your customers as well as improve your business performance.

At Capita Managed IT Solutions we:

  • Work in partnership with you to support the development and realisation of your strategy and plans
  • Understand how ICT can help meet regulatory requirements and business challenges
  • Design and deliver technology solutions to meet your customer needs and improve customers service
  • Focus on supporting you to create a reliable and innovative ICT environment
  • Help you plan for demands in areas such as smart meters, data management and flexible billing


Why Capita Managed IT Solutions?

  • We are a trusted ICT advisor, helping you deliver better services to your customers as well as improve business performance
  • Our breadth of knowledge, expertise and experience with the energy and utility sector, managing large scale utility ICT contracts nationally and in Ireland
  • Support and development of industry leading infrastructure, networks and application solutions
  • Supporting organisations in meeting their objectives to reduce costs and gain efficiencies
  • Flexible IT solutions to suit circumstances based on peak periods and customer demand

If you are looking for an ICT partner who will help support your organisation to drive innovation, transformation and efficiencies, get in contact with us today. We will gladly share more about our capability and experience and discuss your individual needs. Call us on 0844 346 0025 or email mits@capita.co.uk


Download our energy and utilities brochure here

0844 346 0025

Key Case Study

 

NIE and Power NI – Enduring Solution

The Enduring Solution project provided NIE Networks and Power NI with modern IT solutions and infrastructure supporting a flexible and scalable platform for the open electricity market.

Key Case Study

 

Viridian - Backup Management

Capita Managed IT Solutions implemented a Backup Solution managing the secure Backup of data on over 400 servers.

Catherine Gardiner CIO, Viridian

We have developed a long term partnership with Capita, they understand our business needs and their advice is firmly aligned with our long term goals and objectives. As a proven industry leader, their track record in service delivery, particularly in relation to challenging time-sensitive projects, has been first rate. This has enabled us to adapt to the changing market, while also providing a seamless service to our widespread customer base.

Consumer Council for Water Bill Woodall, IT Manager

CCWater works to protect and support consumers – and to do that we need an IT system that is reliable, flexible and customised to suit our needs. Over the past nine years, Capita has delivered this service for us providing value for money time and again.